100Green’s commitment to the highest levels of customer service has been recognised by the Which? consumer organisation. In its annual energy satisfaction survey, Which? named 100 Green as a “recommended” supplier, one of only three energy suppliers in the UK to receive this accolade. 100Green received a 5-star rating from Which?.
Which? asked 12,000 energy customers across the country about the service they receive and conducted its own in-depth assessment of firms' practices to find out which are set up in the best interests of their customers. The Which survey considered a number of criteria including the ease of contacting energy companies, the accuracy of customer bills, the clarity and usefulness of a supplier’s communications to customers and value for money.
Details of the Which? customer satisfaction survey can be found here.
Which? has previously recognised 100Green’s eco and sustainability credentials